Return Policy
Return & Refund Policy
Thanks for shopping at www.hensandchicksmt.com.
If you are not entirely satisfied with your purchase, we're here to help.
Online Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Pre-Loved (Used items) are as-is products. Please read the product information before purchasing. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Online Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If the return is because of our own mistake, we will send a shipping label to your email at our own expense. If you receive a refund, the cost of return shipping will be deducted from your refund.
In person Policy:
You have 30 Calendar days to return an item from the date you purchased it. To be eligible for a return, your item must be unused and in the same condition that you received it and have the tag attached. Pre-Loved (Used items) are as-is products. Your item must be in the original packaging if applicable. Your item needs to have the receipt or proof of purchase. Once we receive your item, we will inspect it and if your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies. Thanks for shopping small!
Contact Us
If you have any questions on how to return your item to us, contact us.